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GBN Documents

Minutes of Meeting 2019

Member Call 1/2019

Member Call 2/2019

Spotlight Session Benchmarking Best Practices for Global Startup Ecosystems (Dale Weeks)

Spotlight Session –Association Benchmarking (Tonnis van Dam)

IBCON 2018

Presentations IBCON 2018

  • Introduction (Jan-Patrick Cap)
  • Opening (Dr. Robin Mann)
  • Quality, Improvement, Benchmarking and Innovation in the context of Performance Excellence (Suresh Lulla)
  • Industry 4.0 – Status, Implementation, Outlook (Prof. Dr.-Ing. Holger Kohl)
  • First Global Assessment on the current state of Organisational Excellence (Dawn Ringrose)
  • Benchmarking the Competitiveness of Organisations (Khashayar Ataie)
  • Global Organizational Excellence for the Next 50 Years: Where We Should Be Going and Why (Dale Weeks)
  • TRADE Best Practice Benchmarking & Dubai Government Excellence Program’s Dubai We Learn (Ahmed Abbas)

Knowledge Sharing and Gifts

  • Creating new opportunities in the changing world – getting better together (EAQ)
  • Initiatives and Tools to Support Benchmarking (Fraunhofer IPK)
  • Knowledge Sharing  (Organizational Excellence Specialists)
  • Knowledge Sharing (Compare2compete)
  • Knowledge Sharing (PIQC)
  • Knowledge Sharing (Fraunhofer IPK)

Introductions

  • Suresh Lulla
  • PIQC

Annual General Meeting

  • Minutes of Meeting

Studies

  • McFarlane Telfer ltd becomes one of the first SMEs to achieve Customer Service Excellence – with the help of SGS United Kingdom Ltd

Archived documents can be found here.

Featured


International Best Practice Competition

Business Performance Improvement Resource
Global Benchmarking Award

Sustainability Tool
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“Benchmarking is a Business Excellence tool for finding, adapting and implementing outstanding practices in order to achieve superior performance.

Bruce Searles -Benchmarking Partnerships, AUS

Benchmarking is the practice of being humble enough to admit that someone else is better at something, and wise enough to try and learn how to match or even surpass them at it.

Mark Modena - Winning Moves, UK

A Methodology for seeking out and identifying “world-class” practices, that can be adopted or adapted to achieve superior performance

Dale F. Weeks Global Leadership and Benchmarking Associates, USA

Benchmarking is ‘learning through the experience of others’. It includes the process of identifying, adapting, and implementing high performing practices to produce superior performance results.

Dr. Robin Mann Centre for Organisational Excellence Research, NZ
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