9th International Benchmarking Conference in Dubai, United Arab Emirates
The 9th International Benchmarking Conference held in Dubai on the 17th of December was a highly inspiring event with remarkable contributions by the speakers. At this occasion, the Global Benchmarking Awards have been awarded, too. Additionally, the GBN seized the chance to hold the 23rd Annual General Meeting just before the conference on the 15th and 16th of December.
The Conference took place at the magnificent Le Meridien Conference Center. Special Attention goes to Salman Viralipurath from Dubai Quality Group who took great care of the overall organization and our wellbeing. Thank you! The 9th International Benchmarking Conference featured highly renowned guests from all over the world and several GBN experts were amongst the speakers presenting.
After a warm welcome by the Dubai Quality Group, Bruce Searles (Benchmarking Partnerships, Australia) kicked-off the event with an introduction of the GBN and a talk on benchmarking, innovation and sustainability. Terry Pilcher (BCS Management Services, United Kingdom) nicely added to this with his presentation on best practice benchmarking. Prof. Dr. Holger Kohl picked up the topic of sustainability again by providing a presentation on global sustainability challenges and on how the GBN Sustainability Tool can help with an assessment in this regard. Suresh Lulla (BestPrax Club Pvt Ltd, India) described how cross-industry benchmarking promotes sustainable innovation and how organizations can be encouraged to consider the approach. Dawn Ringrose (Principal, Organisational Excellence Specialists, Canada) gave a presentation on the first global assessment on the current state of organizational excellence and encouraged all GBN members to promote the tool so that a GBN report can be written to share the findings.
After a well-deserved coffee break, Dr. Robin Mann introduced the Dubai Government Excellence Program’s “Dubai We Learn” Initiative. Following this introduction, the representative of the Dubai Statistics Centre reported how its organization profited from a benchmarking project in innovation in cooperation with the “Dubai We Learn” Initiative. The list of presentations was concluded by an impressive presentation by Dubai Corporation for Ambulance Services, the winners of the 4th International Best Practice Competition held in the Philippines on 26/27 November 2015k, on how cultural sensitivity gives birth to maternity care.
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