IBCON & AGM -

Benefits of benchmarking

Benchmarking enables an organization to learn from the outside and to develop relevant measures and implement company-specific solutions. On principle, a company may benefit directly as well as indirectly.

Types of benchmarking

Generally, one can distinguish among three types of Benchmarking, which are found throughout Europe and the world.

The GBN Newsletter

It is our pleasure to present you the latest issue of the GBN Newsletter

International Benchmarking Conference

One of the best ways to learn about benchmarking is to attend the annual “International Benchmarking Conference” (IBCON) – organized by the Global Benchmarking Network and its partners.

The 12th International Benchmarking Conference took place in December 2018 as part of the global organizational excellence congress. The Global Organizational Excellence Congress was hosted and sponsored by the Abu Dhabi Chamber of Commerce & Industry (ADCCI). In addition to

GBNewsletter No. 27 – In memory of Terry Pilcher

Terry Pilcher, board member of the GBN, passed away on Saturday 21st September after struggling with illness for the last few years. Terry had been a member of the GBN since 2001 and was the leading driver of benchmarking in

GBN Newsletter No. 27 – Final Report on the First Global Assessment on the Current State of Organizational Excellence

Final Report on the First Global Assessment on the Current State of Organizational Excellence The ‘First Global Assessment on the Current State of Organizational Excellence’ was launched in May 2015 by the Organizational Excellence Technical Committee (OETC) QMD ASQ and

6th Global Benchmarking Award

Review of the 6th Global Benchmarking Award The Global Benchmarking Network (GBN) launched the Global Benchmarking Award in 2012 to recognise those organisations that had integrated benchmarking into their organisation’s strategy and processes in order to continuously learn and innovate.

Interview with Dr. Robert Camp

Besides all the speeches we could listen to on stage the co-founder of GBN, Dr. Robert Camp, told us about the beginnings of benchmarking and gave his forecast for the future. Unfortunately, Dr. Robert Camp was not able to attend

GBN Roadshow

This event brings experts on benchmarking to a GBN member’s country to share experiences. Benchmarking Review: Any GBN Member is invited to host the GBN Roadshow and we will bring the benchmarking experts from up to 5 countries to your

3rd Best Practice Competition

The 3rd International Best Practice Competition will be held on the 25th of November 2014 at the Abu Dhabi Chamber of Commerce. The International Best Practice Competition, www.bestpracticecompetition.com is organised by COER and supported by a number of GBN members. More GBN members are encouraged

2nd Best Practice Competition

Winner of the 2nd International Best Practice Competition was: ICA’s 3M Service Principle (Multiple Channels, Minimum Visits, Many Benefits Approach), Tan Kok Guan, Director -Citizen Services & Kong Yong Sin, 2 Deputy Head – Passport – Designate, Immigration & Checkpoints Authority, Singapore. Runners up were:

1st Best Practice Competition

The 1st International Best Practice Competition and GBN’s 1st Global Benchmarking Award were held at the World Business Capability Congress in New Zealand. These events were a major success with entries from 8 countries and over 35 presentations from organizations competing for

11th International Benchmarking Conference

11th International Benchmarking Conference in Manila, Philippines, 2017 We would like to invite you to watch the Teaser Video of the International Quality Conference on our Channel The 11th International Benchmarking Conference was held in Manila, Philippines, in collaboration with the two strongest

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