GBN Survey Results "Business Improvement and Benchmarking"

In today’s world of fierce competition customers continually demand higher quality at lower prices and in shorter time. To meet this demand organisations have adopted different tools, techniques and strategies in order to improve their operational performance and strategic position. The Global Benchmarking Network (GBN) - the leading benchmarking network representing over 20 countries - is conducting research to identify the current status of business improvement tool use worldwide.

Please read the final report of our survey.