First International Knowledge Management Webinar - 25 November 2009

You are invited to participate in our first 1 hour, English Language Knowledge Management Webinar to learn about KM best practices in Germany.

The program and on-line registration is at http://www.benchmarkingpartnerships.com.au/w_webinarSchaefflerGroup.htm. As a valued GBN Member or GBN Customer you will receive a 25% discount by nominating this on the registration form.

The speaker at this first Webinar is Mr Paul Seren, Head of KM at Schaeffler Group, one of the world’s principal automotive parts suppliers. Mr Seren will discuss 10 years experience in KM at Schaeffler Group (the ups and downs and how the downs were overcome) and he will give answers to questions both during and after the webinar. Webinar participants will also receive the Mr Seren’s presentation and after the webinar an approved case study emanating from the webinar.

The presentation will cover the KM journey since 2000 and main areas for Knowledge Work and KM at Schaeffler Group, conditions and cooperation with other disciplines

• The Schaeffler Intranet – world-wide KM platform

• The Schaeffler Taxonomy – unified and shared language for knowledge
• Schaeffler Networks of Competence to share knowledge
• Schaeffler Wiki – Collaborate, capture, document and share know how
• Schaeffler Expert Debriefing – Transfer of knowledge and experiences before leaving the Schaeffler Group
• International Knowledge Transfer projects

The program also provides more information about the Schaeffler Group, a link to a free Case Study on KM and a link to a report of our Meet the German KM Champions Study Tour last April as will as a draft program for future KM webinars next year.

Looking forward to talking to you at the webinar! From the KM triad -

Dr. Peter Heisig, European KM expert Berlin — Cambridge Uni

Terry Pilcher, UK Management Best Practice & Benchmarking expert,

Bruce Searles, Australasian / Asia – Pacific Benchmarking & Study Tours and his colleague Anton Benc