Publications by the GBN Secretariat
Memorandum of Understanding
Benchmarking Code of Conduct
Media Info: 10 Years Global Benchmarking Network
GBN Flyer 2008
GBN Presentation
GBN Benchmarking Glossary
GBNewsletter No. 1
GBNewsletter No. 2
GBNewsletter No. 3
GBNewsletter No. 4
GBNewsletter No. 5
GBNewsletter No. 6
GBNewsletter No. 7
GBNewsletter No. 8
GBNewsletter No. 9
For further information please contact the GBN Secretariat: gbn@ipk.fraunhofer.de
Publications and Conference Papers by GBN Members
Best Practice Benchmarking for Global Competition and Cooperation by Robert C. Camp
Integrated Benchmarking for SMEs by Holger Kohl
Benchmarking in the Public Sector by Robin Mann
Value Mapping - Linking AFIs to Strategy and Stakeholder Value by Terry Pilcher
20 Keys - The System for Enterprise Excellence Management by Yury Samoylov
Benchmarking Best Practices by Bruce Searles
BPIR.com - A Benchmarking Tool for Best Practices by Steve Welch
Foreword and Table of Content
The GBN - Past, Present and Future by Robert C. Camp, Tom Brock and Peter Heisig
Best Practice Benchmarking: the Path to Excellence by Robert C. Camp
Benchmarking Activities in the Czech Republic by Petra Dostalova
Benchmarking Danish Manufacturers against Data from US Manufacturers by T. Christiansen and P. Brunn
Information about Institut du Benchmarking by Jacques Errard
Benchmarking Activities in Germany by Peter Heisig and Holger Kohl
Ireland: Applying Benchmarking to small & medium-sized business by Brian O'Grady
Mauritian Enterprises Strive Best Practice by Ram Jutliah
Building a Benchmarking Culture: The IAQTMexico Experience by Raul Macias
Competitiveness and Productivity in Moldova by Sergiu Bolocan
An Introduction to NZ Benchmarking by Robin Mann
The Slovak Benchmarking Information Centre by Peter Ondrejka
Quality Assesment in Three Healthcare Areas by Paloma Alonso and Inés Gomis
Benchmarking Activities in Switzerland by Ulrike Huetter
A Hard Look at European SMEs by Terry Pilcher
The Public Sector Benchmarking Service in the UK by Ken Watling
Table of Content
Process Benchmarking at the German Fraunhofer Information Centre Benchmarking
by Holger Kohl (ICB, Germany)
Energy Efficiency towards Green Productivity
by Lok Lee Lee (NPC, Malysia)
Enablers of Productivity
by Terry Pilcher (BCS Management Services, UK)
The paper, presented at the 9th World Congress for TQM, shows that one cannot allways assume that enablers act the same in manufacturing and service industries.
Making Mauritius Muda-Free
by Nikhil Teebhoohun (NPCC, Mauritius)
Reprinted from the PSBS News, Issue 7, Autumn 2003.
Creating value through the integration of continuous improvement models
by Andrew Jacks and Terry Pilcher (2005)
Whole in one
by Andrew Jacks (2006)
Current Position and Future Development of Benchmarking
by Robert C. Camp and Bjorn Andersen (2004)
This article presents a survey conducted to assess the current position and likely future development of the tool of benchmarking.
Sustainability of benchmarking networks
by Dotun Adebanjo and Robin Mann, Centre for Organisational Excellence Research (COER), Massey University, New Zealand
Casting your net for best practices
by Robin Mann, Director, Centre for Organisational Excellence Research (COER), Massey University, New Zealand.
The BPIR.com - A benchmarking and best practice web-based resource for improving organisational performance
by Steve Welch, Nigel Grigg and Robin Mann, Centre for Organisational Excellence Research (COER), Massey University, New Zealand.
Creating world-class organisations in New Zealand through a benchmarking initiative
by Robin Mann and Nigel Grigg, Centre for Organisational Excellence Research (COER), Massey University, New Zealand.
Presentations by GBN Members
Creating value through the integration of continuous improvement models
by Terry Pilcher (BCS Management Services, UK), Sep. 2005, Prague.
Profitable Customer Relationships Through Integrated Service Management
by Prof. Dr. Thomas Friedli (TECTEM, Switzerland), Nov. 2004, Berlin.
Overview of 2004/05 project: To review and enhance the Australian Business Excellence Framework (ABEF)
by Dr. Robin Mann (COER, New Zealand), Nov. 2004, Berlin.
Benchmarking in the Textile and Garment Industry
by Nikhil Treebhoohun (NPCC, Mauritius), Nov. 2004, Berlin.
Enablers of Productivity
by Terry Pilcher (BCS Management Services, UK), Nov. 2004, Berlin.
The Benchlearning Day
by Chiara Narcisi (The Benchmarking Club, Italy), Nov. 2004, Berlin.
20 Keys Benchmark Level
by Gheorghe Efros (Aria, Moldova), Nov. 2004, Berlin.
